Traceum Privacy Policy

Effective Date: 05.01.2020

 1.⁠ ⁠Introduction

Traceum (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our cyber investigation services to detect potential surveillance or unauthorized activity on your mobile device.

By using Traceum’s services, you agree to the practices outlined in this policy.

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 2.⁠ ⁠Information We Collect

We do not collect personal content such as messages, photos, contacts, or files from your device.

During the investigation process, we collect only technical logs and metadata required for cyber forensic analysis. This may include:
    •    Application behavior and permissions
    •    Network activity logs
    •    Battery and CPU usage patterns
    •    Background service behavior
    •    Sensor triggers (e.g. microphone or camera activity logs)
    •    Device model and operating system version

We do not collect or access your personal data, private content, or any information unrelated to the investigation.

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 3.⁠ ⁠How We Use the Information

The data collected is used solely for the purpose of:
    •    Detecting signs of spyware, surveillance, or unauthorized access
    •    Producing a professional investigation report for the user
    •    Improving the detection capabilities of our system in an anonymized and aggregated manner

We never sell, rent, or trade your data to third parties.

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 4.⁠ ⁠Who Has Access to the Data

Only certified cyber investigators at Traceum — bound by strict confidentiality agreements — have access to your technical logs for analysis purposes. No third party has access to this data at any stage.

Once the investigation is complete, all identifiable technical data is deleted from our servers within 7 days, unless otherwise requested by the user.

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 5.⁠ ⁠Data Storage and Security

We use industry-standard encryption and security protocols to protect your data during transmission and storage. All data is hosted on secure servers in compliance with GDPR and other international privacy standards.

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 6.⁠ ⁠User Control & Transparency
    •    You may request deletion of your data at any time by contacting our support team.
    •    We do not retain unnecessary data.
    •    You may review a summary of what was analyzed in your final investigation report.

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 7.⁠ ⁠Third-Party Tools

In some cases, Traceum may integrate open-source or trusted third-party diagnostic tools for log collection. These tools are selected with strict scrutiny and do not transmit data externally.

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 8.⁠ ⁠Children’s Privacy

Traceum’s services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

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 9.⁠ ⁠Updates to This Policy

We may update this Privacy Policy as technology or legal requirements evolve. All changes will be published on our website. Your continued use of the service constitutes acceptance of those changes.

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10.⁠ ⁠Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Traceum Support
support@traceum.com
www.traceum.com